PRIVACY POLICY

1. Introduction
This privacy notice explains how RDT Architects Limited collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws.

2. Contact Details
If you have any questions about our privacy policy or wish to make a subject access request, please contact us at:
•    Address: RDT Architects, 1 Harrier Court, Woodside Road, Lower Woodside, Luton, Bedfordshire, LU1 4DQ
•    Telephone: 01582 461060
•    Email: info@rdtarchitects.co.uk

3. Information We Collect and Why 
We collect specific types of personal information tailored to various purposes, including improving our services, managing client accounts, complying with legal obligations, and supporting recruitment processes. Additionally, we ensure that consented personal data is destroyed in accordance with varying document expiry dates to maintain compliance and protect your privacy.
•    To Provide and Improve Products and Services: Names, contact details, addresses, occupation, date of birth, payment details, transaction data, usage data, feedback, and

      recordings.
•    For Client or Customer Account Operations: Names, contact details, addresses, purchase or service history, marketing preferences, and technical data.
•    For Information Updates or Marketing: Names, contact details, addresses, profile information, and IP addresses.
•    To Comply with Legal Requirements: Names, contact information, client account information, and any other necessary personal information.
•    For Recruitment Purposes: Contact details, date of birth, National Insurance number, employment history, education history, right to work information, and sensitive information.
•    For Handling Queries, Complaints, or Claims: Names, contact details, and recordings.
 

4. Lawful Bases for Processing
We rely on the following lawful bases for processing your personal information:
•    Contract: Necessary for entering into or performing a contract with you.
•    Legal Obligation: Required to comply with legal obligations.
•    Legitimate Interests: Necessary for our legitimate interests or those of a third party, provided these are not overridden by your rights.
•    Consent: Where you have given explicit consent for specific purposes
 

5. Your Data Protection Rights
You have the following rights regarding your personal data:
•    Right of Access: Request copies of your personal information.
•    Right to Rectification: Ask us to correct inaccurate or incomplete information.
•    Right to Erasure: Request deletion of your personal information.
•    Right to Restriction of Processing: Ask us to limit the use of your personal information.
•    Right to Object to Processing: Object to the processing of your personal data.
•    Right to Data Portability: Request transfer of your personal information to another organisation.
•    Right to Withdraw Consent: Withdraw your consent at any time.
 

6. Data Retention
We keep personal information only as long as necessary for the purposes it was collected, to comply with legal obligations, resolve disputes, and enforce agreements.

7. Sharing Information
We may share your personal information with the following parties, ensuring that it is used solely for the purposes intended and does not override your consent:
•    Data Processors: For accounting, payroll, HR management, and other services.
•    Other Authorities: Financial or fraud investigation authorities, emergency services.
•    Public Platforms: Our website, social media, or other marketing channels.
 

8. International Data Transfers
Where necessary, we may transfer personal information outside the UK, ensuring appropriate safeguards are in place in compliance with UK GDPR.

9. How to Complain
If you have concerns about our use of your personal data, contact us. If you are not satisfied, you can also complain to the ICO:
•    Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
•    Helpline: 0303 123 1113
•    Website: ICO Complaints

10. Our Values
At RDT Architects, our core values shape everything we do, including how we handle your data:
•    Collaboration: We believe in working hand-in-hand with our clients, local planning authorities, and key stakeholders. Your input is invaluable to us, and together, we achieve the best

      outcomes.
•    Innovation: We are passionate about pushing the boundaries of design and construction. Our commitment to innovation ensures that our projects are not only functional but also

      creatively inspiring.
•    Quality: Delivering high-quality architectural solutions is at the heart of our work. We strive to meet and exceed the needs of our clients and end users with every project.
•    Sustainability: We are dedicated to integrating sustainable practices into our designs. Our goal is to create environmentally friendly and cost-effective solutions that benefit both our

      clients and the planet.
•    Client-Centric Approach: Understanding and addressing the unique challenges and requirements of each client is central to our ethos. We put you at the centre of everything we do,

      ensuring your vision is brought to life.

11. Data Protection Principles
At RDT Architects, we take your data protection seriously and are committed to:
•    Confidentiality: We ensure that only those who need to know have access to your data. Your information is safe with us.
•    Integrity: We keep your data accurate and consistent, protecting it from any unauthorised changes. You can trust that your information is always reliable.
•    Availability: We make sure your data is accessible when you need it, ensuring our services are always dependable and there for you.