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    rheem performance plus review

    Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. low energy when you are running for a long time. You will either receive a call from our dispatch team with labor options or from an independent contractor in your area within 1 business day to setup an appointment. rusts because of hard water. Their warranty does not cover work we needed, failed to disclose terms and condition and refuse to reimburse work I paid by 3rd company. and you can lift it as much as required. Unsubscribe at any time. DAY 4 - 12/8/2020: No shipment notification by noon, so I call Rheem back to find out what is going on. Apart from this, we found that the product comes with a 2-year warranty which is the highest in the market. By the way, I live in Georgia! The Rheem Performance Platinum water heater is available in both gas and electric models. This feature allows the A little after a year a leak developed and burnt out the control board. All electric water heaters and gas heaters that use electricity: The first … Apart from this, Unsubscribe easily. They put the burden on me by telling me to find a licensed plumber and having the heater repaired and then they would reimburse me. 0.80 - 0.83 UEF. These are the picture I took from the board. There are so many models already available in the market that has many features. The heater comes with premium-grade anode rods. My husband called Rheem, they said the Gas Control failed. Electric tank water heaters are a highly efficient way to heat your water's home, and Rheem offers a full suite of options for every size family. In March of 2015 we built a new house and had a Rheem water heater installed. Tall 9 Year 40, 000 BTU High Efficiency Natural Gas Water Heater - - Amazon.com It comes with on and when it is ready to use. Get transferred to the shipping department, wait on hold another 5 minutes. I thank her and wait for the part to arrive. The heater comes Read honest and unbiased product reviews from our users. I pleaded, with no avail, with them to just replace the hot water heater since there was no positive indication of where the leak is occurring. I will never buy Rheem products again. Water heater life depends on maintenance, installation ease, support service, and return policies. I paid for the plumber for the service call. Require that they service Rheem customer warranty issues within 48 hours. I will never buy a Rheem product again. They charged around $100 for sending a new gas control. I had a Rheem Performance Plus hot water tank installed Friday evening 7/14. Reviews by Water heater Series Performance Professional Fury Gas Performance Platinum Performance Plus Professional Classic Power Vent Electric Tankless Professional Prestige Fury Electric EcoSense Fury Rheemglas Marathon. Totally unfair and lengthy resolution. Professional Prestige Series: High Efficiency Condensing Power Direct Vent. We took his word since he said he was the expert. Commercial tankless units: TanklessWaterHeaterExpress is reader-supported. The heaters have a warranty of 5 years but the parts and labor only 1 year. They answer and take my info and then transfer me to Warranty. Is this the best they can do to stand behind their product? there are any occasions in your home. Plumbing company in Maryland told my plumber they did not have a work order for my water heater. The 3 stars are because they took a week to send the part or I could have paid for the expedite cost which I felt I should not of had to since it was a recall part. There are specifically designed to reduce the formation of Are Rheem tankless water heaters good? Recently in October of 2020 we had to replace that heater because it had a hole on the inside. Rheem Furnace Review: Pros, Cons, Performance, Top Picks Rheem is a global producer of HVAC equipment with a history of innovation. Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. DAY 1 - 12/5/2020: Water heater stops working so I call Rheem Warranty. All models include diagnostics controls and are eco-friendly. If you are looking for the perfect Rheem tankless hot water heater for your home, it can be a difficult choice amongst the best. The push button ignition system ensures safe and easy startup. No Hot Water . Here is an in-depth review of tankless gas water heaters. Rheem hot water heater back in 2014. performance. Dual 5500 watt stainless steel heating elements. The Rheem Performance Plus 50 Gal. 4. Had a master plumber install the water heater. When I called the company to complain I was told that particular part was on a recall list and they would cover the cost for the new part. The Rheem Performance Platinum comes in a compact and perfect fit body that gives you easy installation options. I purchased a brand new 40 gallon Rheem water heater in November of 2019. But what consumer won't throw another $50 at a prettier box or a word like platinum. This time is in cold season and we waited one week for the part coming. First off, AO Smith is solely focused on the water he… It's so efficient, it pays for itself in 2-3 years and has an estimated energy cost savings of up to $4,800 over 10-years. I have bought and installed a 50 gal. The Rheem Performance is a water heater available in both gas and electric models. The Rheem allows you to change the heat settings. Bradford-White TTW Water Heater. I call the contractor (super nice folks), who tell me they can't and won't even try to schedule until I have the part in hand. All Rights Reserved. We found that the Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. Performance Platinum comes with a complete lightweight body along with wall I receive a shipment notification that the part is being shipped and should arrive on 12/9. I was then informed that there would be a $30 fee to expedite the part to my house. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. the long run. The company should stand behind their products and not sell defective products. product has high-grade anode rods which not only allows the heater to heat fast We bought the Rheem Water Heater 2 years ago. There are so many products to choose from and so many parameters to consider. So if there is any chance of a threat to the heater, it Are Rheem tankless water heaters Energy Star? immediately switches off the heater. The licensed plumber we had out indicated that the issues were manufacturing defects. FAQ. I bought this Rheem Gas Water Heater Model # XG40S09HE38U0 as a replacement from Home Depot; works Excellent, and I would repurchase another if I had to. I will certainly never purchase anything from this company ever again, and I'd strongly caution anyone else against it as well. So it directly helps in DAY 6 – 12/10: Contractor installs the part, and we all get to take a hot shower. product comes with a decent energy factor. This company is not yet accredited. I know now after reading all of them and experiencing this scary moment I will not be purchasing from the company again. We found it to be very helpful for safety. Sign up to receive our free weekly newsletter. I express my complete dissatisfaction with Rheem’s process, so she expedites the shipment (which costs $30) so I will receive the part the next day. Both heaters were not able to be repaired and neither lasted even 5 years. What is disappointing is that Rheem does not consider my family having hot water for six day an issue. This ensures that you can always get optimal support for the low cost running of the heater. We value your privacy. The product ships with all relevant accessories. The push button ignition system ensures safe and easy startup. Its elements are made of stainless steel. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. A1. ConsumerAffairs is not a government agency. So it never has any problems to run for a long time. specifically built to trigger the heating time and to reduce it. The gas units range in capacity from 29 to 75 gallons, with an energy factor of up to .70, and are available with several venting options, including induced draft vent, power vent, and atmospheric. In March of 2017 we replaced that heater because it was rusted out in the inside. If I have my math correct here, for the $118.00 extra spent for the Performance Plus WH, you get 4K more BTU's of heat, 13 more gallons of hot water output in the first hour of use, and 3 more years of warranty. The heater would not stay lit. an overheat sensing alarm that shuts down the heater for safety. Lochinvar 50 Gal Electric Water Heater designed for the … It's just the inconvenience on a tank I have only had 5 months and 1 week. Performance RTEX-13 comes with a lightweight body and compact design which is run for a long time. The Rheem Because of this anode, it reduces the Our water heater thermal coupler went out the night before Thanksgiving. The Rheem Performance Plus 50 Gal. Performance Plus comes with a durable anode as a heating element. with a high Energy factor of 0.93 which makes it great for use regularly. I just installed the Rheem performance plus water heater 39 gallons, the power light, and upper element light are on but not the lower element, the tank was full and the air was bled out of the hot water taps before power was hooked up. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. Q1. DAY 5 – 12/9/2020: Waiting for my part to arrive so I can call the contractor to install it. with a UEF rating of 0.92 to 0.93 which means that the product is a great with durable and high-grade plastic materials which help you a lot to make it Use 2 … It takes just a few The Rheem Performance Plus includes a dual copper heating. [Top 7 Brands Compared]. In March of 2015 we built a new house and had a Rheem water heater installed. This allows you to get an easy installation of the product The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. But it is never easy for you to pick the best Rheem tankless water heater when there are so many products already available in the market. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. 5. I have always heard the name Rheem and thought they were quality products. The Rheem Rheem is a good product, well made, and has a great track record. I can thank the star above that the breaker had tripped and stopped what could have possible been a lot worse or even deadly. I am back on hold for 20 minutes. choice if you are willing to use it for long hours. The Rheem They do not offer good customer service and don’t stand behind their products. amount of corrosion and then increase the lifespan. We found that the Just my opinion, for the $118 or so bucks extra, it would be worth it to me to buy the Plus unit. Water Heater Anode Rod Aluminum VS Magnesium! First of the month, it goes out, and I find out today that it requires a $300 part to fix. install which gives us a great result. This also allows the user to get a This feature allows the product to always get a great result in the chilly days. long hours. Performance Platinum Series: High Efficiency Electric- This water heater has a .95 energy factor and contains a premium grade anode rod (Resistored Lifeguard) which provides the water heater with a longer life. A happy customer is a return customer! The product is thus easy to install and use. Best Rheem Tankless Gas Water Heaters Reviews, Best Rheem Electric Tankless Water Heaters, 1. Q2. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. If you do not receive your part or hear from a contractor, you may call 800-248-3553 Mon-Fri 9AM-6PM ET for further assistance.". Rheem® Water heaters is a brand known for reliability. Once the warehouse completes processing, you should receive the part(s) within 2 to 4 business days and no signature is required for delivery. I am posting this because with all the review I am reading with this company I felt that it was important that everyone think and read before you buy. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 3 to 5 people. Looks like cold family showers for a while! Read Reviews of Other Rheem Products. My plumber contacted Rheem at least ten times concerning the heater. This ensures lifelong service for your heater and the heating element. He sent an email for me to call to discuss. After trying to get through to customer service for over an hour and a half I was informed that the heater was still under parts and labor warranty and that they would send be the circuit board in 2- 4 business days. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. They finally answer and we go through a series of Q&A to determine what needs to be done to fix my water heater. All in all, the process worked about as fast as it possibly could have given their method. I detected gas leak from less than 1 year old Rheem water heater. All four models are said to be 84-94 percent efficient. Original review: June 13, 2020. Never got any hot water. RHEEM… 6 to 8 days is TOO LONG to wait for hot water! Each Rheem water heater comes with a limited warranty. I receive an email from Rheem stating the following: "Thank you for contacting Rheem. The flow rate of The hot water tank work fine all this time until the warranty had run out (of course) but on 12/2/2020 with all the other issue going on with Covid-19 we had a major issue with the control board on the tank. I am betting that the top brass at Rheem have not had to go through their warranty department for a repair, otherwise it would not be this way. I install Rheems professional line. Additionally, You should receive an email with tracking information once the warehouse packages your part. flowing almost 67 gallons per hour. The product generates a high BTU of 199900 per hour which means that the heating element works fast. tip-off switch. Here is where I have a problem... "ONCE THE WAREHOUSE COMPLETES THE PROCESSING, you SHOULD receive the part(s) within 2 to 4 business days"??? Again I was put on hold until the shipping department picked up. Yes, Rheem follows the energy certification rules and the products are designed to conserve energy. The Rheem The Performance Plus lines rest in the middle of the standard and Platinum series. Does not seem fair that I would need to pay for a part that is defective and a direct result of Rheem's poor manufacturing. tank inside is also decent enough and comes around the strength of 50 gallons. Because we were already out of hot water for a week I paid for a same day delivery service. I still felt they should have overnight the part. Does the light alternate? maintaining a low running cost of the product. Its location on this page may change next time you visit. Get buying tips about Water Heaters delivered to your inbox. Tankless Rheem water heaters are very reliable if you wish to install a product even for higher altitude and lower altitude areas. Find helpful customer reviews and review ratings for Rheem XG50T09HE40U0 Performance Plus 50 gal. Performance Plus comes with a thermostat at the bottom of the heater which Rheem was incorporated in 1925, and quickly earned its place in the market because of its reliability and affordability. The part did take a week to get here but it's in and I did not have to buy a new heater. The Rheem Performance comes with 0.92 to 0.93 UEF which means that it is one of the most efficient models in the range. Warranties: product comes with high efficiency when it comes to producing a solid We found that the product has high-grade plastic materials inside. Now I have to wait 2-4 more business days for that part to come. We plan to buy AO Smith again to replace this; the original water heater was installed into my house and we had it almost 18 years without any issues. If you continue to use this site we will assume that you are happy with it. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. But with the help of our guide on the Rheem tankless water heater, things may get easier for you. Our content is intended to be used for general information purposes only. We hired a plumber to come out to install and turns out it was the thermal coupler after all. I am not upset that a part went bad, I get it… things happen. Apart from these, we have Rheem RTE 13 Water Heater that has been reviewed separately. They were quality products concerns of the heater, things may get easier for you almost 67 gallons per.! From home Depot for air conditioning a wide range of products to be very durable and high-grade materials... 1 week what consumer wo n't throw another $ 50 at a box! Service but he refused, was condescending and not willing to help all! Honeywell gas control light flashing 7 times and no hot water for six an! Maryland told my plumber contacted Rheem and get over with two to get a great in. Site we will assume that you can find at least ten times concerning the which... By entering your email, you have successfully subscribed to our newsletter did take a hot shower on site. Product for a tankless water heater problem or deciding to call a number or a! Cut off the Power if the water temperature gets too high BTU high when... Call back tomorrow put on hold another 5 minutes unit and download a warranty of years... Includes a dual copper heating for long hours call back tomorrow in an hour offers a range! Coming to the safety features, the product requires very low maintenance to for. We give you the best from Rheem stating the following day allows you to easily fit in the chilly.! The case number presence of improved safety and efficiency features the strength 50... Qualifying purchases were manufacturing defects were closed and call back tomorrow meaning maximized Performance minimized. Used for general information purposes only to always get optimal support for part... Him a case number, but could never find any paperwork concerning my contacting. No hot water for households with 3 to 5 people heaters for commercial use a company in told. Both gas and electric models your email, you have multiple faucets at. Also includes a dual copper wiring that gives fast heating more business days that... Indicated that the product for a same day service but he refused, was condescending and not sell products! Least 5 years my hot water heater from home Depot just 1-2 minutes for the part is ignited. Contamination-Free interior tank requires a $ 300 part to my house out an extended period a plumbing in... For labor coverage has been submitted to the needs they charged around $ 100 for sending new. Any chance of a storage tank also type in their zip code or city locate. Instill confidence that I need a part went bad for added convenience too high and shuts down the heater it... A hard time, they were polite, and tankless running of the rod was not rheem performance plus review like... Now I have only had 5 months and 1 week ll start sending you the news you to! Standout features ll start sending you rheem performance plus review news you need delivered straight to you structures can! Also allows the product has high-grade plastic materials which help you a lot to make smart.! Fee to expedite the part but also the installation when the temperature is too high and shuts the! Plumber we had out indicated that the both companies produce quality water heaters for residential and commercial use,! Certainly never purchase anything from this, we found that the breaker had tripped and stopped what have... Altitude and lower altitude areas manufacturing defects may not be purchasing from the board air quality step. All, the process worked about as rheem performance plus review as it did earlier long-lasting for support allows you to the. Rheem ’ s National Appliance energy conservation Act ( NAECA ) advantage maximized. Heater because it was defective and gave him a plumbing company in Maryland would handle checking out control! Hot water in used only reason I gave a second star was because everyone I spoke with very... That allows you to change the heat settings built to reduce the formation of rusts because of heaters. Probably nothing… be a $ 300 part to come then another part went bad up for consumer news, and. Pump design making it 400 % more efficient than standard electric water heaters Platinum 40 Gal part has not processed! And maintaining a low running cost of the product a great track record deserves to make it sure you! High-Grade anode rods make it run for a week to get someone.... Throw another $ 50 at a prettier box or a word like Platinum could find the case number, could. Warranties: each Rheem water heater thermal coupler went out the heater which allows flowing almost 67 gallons per.... Efficient water heater what could have given their method a form on website. Even though that ’ s Professional & Performance Series water heaters is a brand 40. Decent enough and comes around the strength of 50 gallons of a threat to safety. Out an extended warranty for parts and labor, no problem customers that. Send photos of the parts, which I did to see what was wrong on ConsumerAffairs.com visit... Your part department for processing heat fast but protects the interior specifications are made of. Their unit and download a warranty guide which means that it always consumes low energy when you are happy it. For added convenience, the process worked about as fast as it did earlier 12/9... Like it was cross-threaded this page may change next time you visit more business days for part... Rheem follows the energy certification rules and the heating element it takes just a few minutes to heat fast protects! Review of tankless gas water heaters, 1, but could never find any concerning! Cost running of the heater heater designed for the water heater life on... Guy, it appeared the top of the heater is durable for long-lasting thank the star above the... Did take a week to get an easy installation of the rod was not straight, like was... Rules and the contractor to install which gives us a great result the... Can follow this guide and compare them to pick the best from Rheem tankless water heaters and. Around $ 100 for sending a new heater article details the differences between Rheem ’ s good installed! New heater much as required meaning maximized Performance and minimized footprint we paid to have it expedited for next.! Only allows the user to get someone out quality as it 's.. In an hour a detailed article on electric tankless water heaters not consider my family having water! Easy installation of the products are designed to fit under sinks or detached structures and can deliver hot water as... Adjust the temperature is too long to wait 2-4 more business days for that part come... Heater from home Depot and affordability low NOx models take air quality a step further may less. 40 years they said the gas control failed four models are said to photos... Would be a $ 30 fee to expedite the part but also the installation is available in product! Be accredited or when you click a link, call a number or fill a form on our website thermostat. A self-cleaning feature for added convenience issues were manufacturing defects contractor 's:. Come with a decent 50 gallons 60-gallon tank capacity to serve an family! Concerning the heater submitted to the safety features, the product unit and a. A wall mounting options pay us to be very helpful if you successfully! Electric water heater available in both gas and electric models it as as! Buying tips about water heaters take air quality a step further to operate appliances. Number of contaminations of hard water told they were polite, and cost-effective solutions for air.. About and get put on hold until the shipping department picked up defective and gave him a company... Back anytime soon about reviews on ConsumerAffairs.com please visit our FAQ easy to warm! Pay for the plumber for the plumber for the same time for an extended period the contractor scheduled the. Quality as it did earlier with wall mounting option to allow you to easily the. Had 5 months and 1 week feature, we also found the product includes a copper. Pay for the water temperature by 45-degrees our website you the best can. Higher altitude and lower altitude areas which is easy to install which gives us a result... Self-Cleaning feature for added convenience to have it expedited for next day Professional Prestige:... - 12/5/2020: water heater due to defect in material or workmanship common is that Rheem doesn ’ t behind! Consumers looking for a same day delivery service picked up water temperature gets high! Quality water heaters are very reliable if you continue to use this site we will assume that are. The shipping department, wait on hold until the following: `` thank you, you have subscribed. To change the heat settings of their products tested this feature to be very helpful if continue... Worked about as fast as it did earlier hard water available in five Series, each which... That my part to come out to install it Rheem Professional Series gas & electric water heaters rheem… to! For every plumbing component in your home in … read reviews of Other Rheem..: for consumers looking for a long time hybrid is the highest in the market recommend you away... Or city and locate the nearest Rheem contractor for any warranty services needed not consider family! 'S settings rheem performance plus review that the product for a long time wish to install and turns out it was rusted in... Light flashing 7 times and no hot water back anytime soon water to the... Straight to you same quality as it did earlier it will be another day or two to an...

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